At GrandeurGrove, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website or make purchases from us.

Information We Collect:

1. Personal Information:

   • We collect personal information such as your name, contact details, shipping address, and payment information when you place an order.
   • You may also provide personal information when you create an account, subscribe to newsletters, or participate in surveys or promotions.

2. Browsing Information:

   • We may collect non-personal information, such as your IP address, browser type, and device information, to enhance your browsing experience and improve our website.

How We Use Your Information:

1. Order Processing:

   • We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.

2. Account Management:

   • Your account information is used to manage your account, track order history, and provide a personalized shopping experience.

3. Communications:

   • With your consent, we may send you promotional emails, newsletters, and updates about our products and services.

4. Improving Our Services:

   • We analyze browsing information to understand how users interact with our website, helping us enhance functionality, usability, and content.

Information Sharing:

1. Third-Party Service Providers:

   • We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you.

2. Legal Compliance:

   • We may disclose your information when required by law, to protect our rights, or in response to valid legal processes.

Security Measures:

We implement industry-standard security measures to protect your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Your Choices:

1. Account Information:

   • You can review and update your account information by logging into your account on our website.

2. Marketing Communications:

   • You can opt-out of receiving promotional emails by following the instructions provided in the email.

Children’s Privacy:

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.